Patrol - Dispatch - Investigations
- Sheriff's Office Patrol
- Communications Center Dispatch
- Criminal Investigations
- Forensic Services
- Marine Patrol
The Patrol Section of the Canyon County Sheriff’s Office is dedicated to providing law enforcement services within the unincorporated areas of Canyon County. The patrol section is the second largest section within the Sheriff’s Office.
The section consists of more than 40 patrol deputies who are assigned to patrol teams directly supervised by a team Sergeant and Corporal. The Sergeant is responsible for the day to day operation of the patrol team. The patrol teams handle the initial response to 911 calls, deal with all types of calls and complete the initial report of criminal activity.
They are the most visible police presence in the community and it is their job to provide primary law enforcement services to the public 24 hours a day, 365 days a year. Patrol deputies are responsible for protecting 385,194 Acres of land including 2,154 miles of roadway.
The specialty units assigned to the Patrol Section are the K-9 unit, the Traffic Unit and Civil Patrol. They are comprised of several deputies that have made the decision to focus on their area of expertise.
The Canyon County Communications Center receives non-emergency and emergency calls, in which they evaluate, dispatch or refer to the proper agency. The Communications Center works closely with all local Law Enforcement agencies, Fire Departments and Ambulance Services to ensure an efficient response to emergencies in Canyon County. The Communications Center consists of more than 20 Communications Officers and Call Takers. The Communications Center is staffed to cover 24 hours per day, 7 days per week.
The Criminal Investigations Section of the Sheriff’s Office is currently comprised of 21 officers and support staff members. Within the section, investigators are assigned to teams of specific disciplines. These teams include Crimes Against Persons, Property Crimes, Financial Crimes and Fraud, Narcotics and Special Enforcement. The Investigations Section primary function deals with follow-up investigations of reports generated through the Patrol Section of the Sheriff’s Office. In addition, investigators may initiate their own cases. As the population of the County continues to grow, so do the activities of our Office. In 2006, a federal grant provided the position of Victim Witness Coordinator to the Sheriff’s Office. This position is designed to assist victims and witnesses of crime from the earliest stages of the incident, including assistance referrals, education of the investigation and court procedures and support through the process of a case being prepared for prosecution.
Crimes Against Persons
- Mysterious bills for accounts you are not aware of
- Phone calls from creditors about delinquent payments you don’t recognize
- Mail from unknown lenders asking for additional information
What to do if you believe you are a victim If you believe you are the victim of a Fraud or an Identity Theft crime, contact your local Sheriff’s Office or Police Department to report the crime, and:
- Notify your financial institutions and ask if they have an identity theft assistance program
- Contact the three major credit bureaus (Equifax / Experian / Transunion) and request a “Fraud Alert” to be placed in your credit file
- Complete any “Affidavit of Forgery” form that creditors may require and provide a copy of the police report if requested
- Send a “dispute letter” to any of the companies that issued your misused account asking them to remove the charges
- If you feel that legitimate accounts may have been compromised, contact those financial institutions right away
- As a victim, it is highly recommended that you contact the Federal Trade Commission (FTC) to report the fraud and file a complaint. The FTC is the national repository for tracking identity theft frauds. Click here to electronically file your FTC Identity Theft Complaint Input Form.
- Keep a record of credit bureaus, banks and law enforcement agencies you have contacted while attempting to clear up your credit file
- If you suspect Social Security number misuse, call the Social Security Fraud Line at (800) 269-0271. You can also file a complaint online at http:www.socialsecurity.gov/oig
Tips on how to avoid becoming a victim Avoiding identity theft is not simple, but there are several common sense things customers can do:
- Keep personal information in a safe place and avoid storing important documents in easily accessible places like glove boxes or day planners
- Don’t give your social security or account number over the phone to anyone who has called you, or to anyone you don’t know. Don’t be afraid to ask why your personal information is needed and how it will be used
- Shred all documents that contain personal information before tossing them out. Never simply toss out documents that contain your social security number in the trash.
- Cancel your paper bills and statements wherever possible and instead check your statements and pay bills on-line from financial institution secure websites
- Monitor your account balances and activity electronically (at least once a week)
- If you don’t have access to on-line accounts, review your paper bank and credit card statements monthly
- Refrain from carrying unnecessary information such as PINs, passwords, or social security numbers in your wallet or purse
- Retrieve paper mail from your mailbox promptly and deposit outgoing mail containing sensitive information in a secure mailbox
Fraud & Identity Theft Prevention Info PHISHING Con E-Mail: This is a term used when the identity thieves send out a very official looking E-mail to try and get you to provide them with your personal information. They will try to fool you into thinking your bank has sent the E-mail by placing the bank’s logo in the message. The E-mail will ask you to verify your personal information, i.e. your social security number or account number. Once the identity thieves have this information they may use it to apply for new credit in your name, or make a withdrawal from your account. Your bank already has this information and will never ask you to verify this information via E-mail. Be very aware of this type of scheme.
- Auto, residential and commercial thefts
- Arson investigation
- Pawn/Salvage oversight
- Surveillance operations
- Firearm related offenses
If you experience a theft of property in Canyon County and would like to file our Citizen Report of Property Crime, please read the following conditions to see if they apply: (All four conditions must be met for the use of this report. If your situation does not meet with all four conditions, please call our non-emergency dispatch center at 208-454-7531 to file a report with a Deputy)
- To simply record a crime: at the request of an insurance company or for informational purposes when no further investigation is likely to follow.
- There is no suspect or any evidence which might lead to a suspect in this case.
- When the total value of property generally does not exceed $2500.00.
- No physical injury or assault resulted during this crime.
If you have read and understand the conditions for this report and wish to file a Citizen Report of Property Crime, Click below. (you may type on the form and then print it out, if you wish.) Download our Citizen Report of Property Crime *Note* The Citizen Report of Property Crime MUST be signed and mailed or delivered to our Records Office. The report is not valid without a signature. Please read the directions and qualifications for this report prior to downloading and submitting it to our Office.
The mission of the Canyon County Sheriff’s Office Forensic Services team is the collection, processing, analysis and storage of evidentiary items involving criminal cases. The Forensic Services team will perform these tasks with professionalism, excellence, and integrity while finding the truth through forensics. The team consists of 5 members, each with training in multiple disciplines related to crime scene investigation and evidence processing including evidence collection and management, latent print processing and examination, crime scene processing and analysis, forensic dentistry,forensic chemistry, blood spatter analysis, forensic photography, and serial number restoration. The team is not only responsible for activities within the confines of the lab, but they will also respond to locations in the field to provide additional assistance as well as training in various areas of crime scene and evidence management.
The Marine Patrol Section of the Canyon County Sheriff’s Office is managed by Lieutenant Ben Keyes. Lieutenant Keyes has served the county in Marine Patrol since 1982. He has achieved his POST Advanced Certificate and is one of four people in the state who qualify as a Master Instructor in Marine Law Enforcement. Lieutenant Keyes teaches at all current Marine Law Enforcement classes offered by the Idaho Department of Parks and Recreation. The Canyon County Marine Patrol Section provides service to the citizens of the county 24 hours a day. The mission of Marine Patrol is promoting safe and enjoyable water recreation through public interaction at waterways and providing free boating education throughout the year by trained instructors. Members of the Marine Patrol Section strive to live up to our Sheriff’s motto, “Expect the Best” by being compassionate, competent, reliable and consistent in our approach to Marine Law Enforcement. The Marine Section responds to all water related calls for service, boating accidents, water rescues, and search and recovery operations. There are 52 miles of the Snake River, 26 miles of the Boise River, Lake Lowell and numerous canals in Canyon County which the Marine Patrol may be asked to respond too. The Marine Patrol Section will, when requested, respond to assist other counties with their search and rescue operations. The Canyon County Sheriff’s Office Marine Patrol has and is willing to go to schools to teach water safety and boating safety to all ages. Call 454-7531 and ask to speak with a deputy in Marine Patrol Section.
Field Services of the Canyon County Sheriff’s Office is under the administration of Captain Mike Armstrong. The Field Services Section includes Patrol, Criminal Investigations, Communications (Dispatch), Marine Patrol, Records and Driver’s License.
Captain Armstrong holds a Supervisor and Advanced Certificate from POST. In addition to his normal responsibilities, Captain Armstrong serves as the agency’s Crisis Response Unit (CRU) Commander and oversees Special Weapons & Tactics (SWAT), the Critical Emergency Response Team (CERT) and the Crisis Negotiation Team (CNT). Captain Armstrong served eight years in the military. He has served with the Canyon County Sheriff’s Office since 1995.
The Criminal Investigations Section is managed by Lieutenant Chuck Gentry. Criminal Investigations has several detectives and an on-site Forensics Lab.
Lieutenant Chuck Gentry holds a Supervisor and Advanced Certificate from POST and is a graduate of the Northwestern University School of Police Staff and Command College. Lt. Gentry has served with the Canyon County Sheriff’s Office since 1999.
The Patrol Section is the most visible section of the Canyon County Sheriff’s Office. Canyon County is 602 square miles of land. Patrol is managed by Lieutenant Brian Crawforth and Lieutenant Ray Talbot.
Lieutenant Brian Crawforth holds a Supervisor and Advanced Certificate from POST. Lieutenant Crawforth has served with the Canyon County Sheriff’s Office since 2002.
Lieutenant Ray Talbot holds a Supervisor and Advanced Certificate from Post. Lieutenant Talbot has served with the Canyon County Sheriff’s Office since 1995.
The Marine Patrol Section is managed by Lt. Ben Keyes. Lt. Keyes has served the county in Marine Patrol since 1982. He has achieved POST Advanced Certification and is one of four people in the State of Idaho who qualify as a Master Instructor in Marine Law Enforcement. Lt. Keyes is an instructor for all current Marine Law Enforcement classes offered by the Idaho Department of Parks and Recreation.
Communications & Warrants
Our Communications Section (dispatch) and Warrants are managed by Roxanne Wade. Roxanne has a total of 22 years of Public Safety Communications experience and holds a Communications Supervisor Certificate. She has completed the International Academies of Emergency Dispatch-Communications Center Manager course. Roxanne has worked for the Canyon County Sheriff’s Office for the past 18 years.
1115 Albany St Rm.137
Caldwell, ID 83605
Weekdays 8am – 5pm
ATTORNEYS: If you have a client in custody within our facility and would like your calls to or from your client to be without charge and protected from recording and or monitoring please contact classifications at 208-455-5977.